Documentation

Everything you need to build & operate

Guides, references and tutorials for the Inno Message platform — from first deployment to advanced partner integrations.

Getting started

Deployment guide, first login, connecting your first gateway and creating a partner.

User guides

Day-to-day usage of the inbox, partners, billing and administration.

API reference

Endpoints, authentication, request/response formats and error codes.

Tutorials

Step-by-step walkthroughs for common implementation tasks.

Examples

Copy-paste snippets in cURL, Node.js, Python and PHP.

Troubleshooting

Diagnose webhooks, delivery failures and gateway issues.

Best practices

Assign a primary gateway per partner and set failover order
Use credit limits as a safety net, not the primary balance
Verify webhook signatures and monitor the debug console
Rotate partner access keys periodically

health-check

# Confirm a gateway is live before going to production
GET /api/webhook.php?hub.verify_token=•••• # 200
POST /api/send-whatsapp.php  # to a test number
→ check Webhook Debug Console for "saved" result